Your voice, guided by you
Set your tone and business details. Pro and Team can use templates and Feply AI Steering to guide each draft.
Made personal
AI replies for service pros
Never miss the chance to make a great first reply.
Feply turns Thumbtack lead details and photos into a useful draft in your voice. Review, refine, and send with confidence.
Official Thumbtack connection
Review-first controls
Feply reply workspace
Lead to draft
New Thumbtack lead
Bathroom vanity installation
What the lead shared
Replace a bathroom vanity and reconnect the sink. Two project photos attached.
Details to confirm
Vanity size · Plumbing location · Installation timing
Suggested reply
Thanks for sharing the details and photos of your vanity project. I can help with the installation. Could you confirm the vanity dimensions and whether the plumbing will stay in the same location? Once I have that, I can outline the next step.
Review and edit before sendingApprove & send
Trusted by professionals in
- Renovation
- Electrical
- Painting
- HVAC
- Landscaping
- And more
Built for pros
Everything you need to reply smarter.
Better context, a consistent voice, and a clear next step for every lead.
Photo-aware responses
Bring the request, messages, and available photos together in a more specific first reply.
See the details
Keep every lead moving
Review and refine replies to leads before sending. Pro and Team add pipeline tracking so the next step stays visible.
Stay in motion
Included with Pro Plus and Team Plus
From the first reply to a confirmed appointment.
Two connected Feply AI tools keep conversations helpful and your schedule practical.
Keep leads moving
Feply AI Sales Agent
Keep the conversation going after the first reply. Feply AI Sales Agent can use lead photos, your industry, and your business profile to answer project questions, then help the lead choose a time.
Photo-aware, industry-specific answersReview or automatic follow-upsBooking management
Thumbtack conversation
New request · Drywall repair
I added a photo of the crack by my window. Could you take a look next week? Photo attached
Feply AI Sales AgentThanks for sharing the photo. I can see the crack, though I'd want to check the cause before suggesting a fix. I have these times available next week:
Tue · 10 AMWed · 11 AMThu · 2 PM
Illustrative conversation · customer contact details are collected before booking
Feply AI Calendar
Your week, with room to move
Mon12
9:00Consultation
Tue13
10:30Repair visit
2:00Google busy
Wed14
11:00Nearby visit
Thu15
9:30Estimate
Fri16
1:00Install
Feply bookingGoogle busy time
Smarter suggestionConsider a nearby open time to reduce driving.
Plan a better workday
Feply AI Calendar
Offer times that fit the workday, not just empty hours. Set your services, work hours, holidays, and team availability; connected Google events protect busy time.
Enable smart scheduling to compare driving routes around existing jobs, your starting location, and your preferred finish. Your team chooses manual suggestion approval or bounded outreach; a confirmed move needs the lead's agreement.
A connected workflow for service pros
From a customer's question to a time that works.
Feply AI Sales Agent carries the conversation. Feply AI Calendar checks availability and configured route preferences. Follow a flexible request through a helpful answer, a suggested time, and the customer's agreement.
FEPLYFrom lead to workday
Thumbtack lead01 / 05
One project. Two possible days.
The conversation starts with the work and the customer's preferences.
Could you repair this drywall? I've added a photo. Tuesday or Thursday afternoon could work for me.
Project photoIllustrative attachment
Tuesday afternoonThursday afternoon
Explore at your own pace
Illustrative example with configured smart scheduling. No live leads, calendar access, messages, or bookings.
A connected customer journey
More than one service. More than one way to stay in touch.
Let the right team pick up the next opportunity, while customers keep control of their appointments.
For multi-workspace teams
The next request finds the right team.
A returning Thumbtack customer asks about a different service. When routing is enabled and the match is clear, Feply AI Sales Agent can answer from that workspace's service details and Feply AI Calendar, then alert its team.
Original conversation
“Can you help with installation too?”
Thumbtack thread stays where it started
Matched workspace
Service answers + open times
Its team sees the referral and shared context
A confirmed appointment belongs to the workspace doing the work, with the conversation available to that team.
Thumbtack + Website AssistantEmail verified
A booking that can keep up with your customer.
Customers can book, reschedule, or cancel in Thumbtack or Website Assistant. When a Thumbtack customer returns through your website, an email verification code lets them manage that same appointment right in the chat.
Booked in ThumbtackFound on your website
One appointment
The same visit, wherever they return
The schedule stays current, and appointment changes are confirmed in the customer's Thumbtack thread.
How it connects
One connected path from conversation to appointment.
Feply brings both customer channels into one workflow, with the right business context, team visibility, and schedule behind every next step.
Customer channelThumbtackRequests and follow-ups
Customer channelWebsite AssistantQuestions and return visits
FEPLYBusiness knowledge, routing, and appointment contextPeopleWorkspace teamsA clear referral and shared context
TimeFeply AI CalendarBooking and changes in sync
Control and security
Your business stays in the driver's seat.
Connect through Thumbtack's authorization flow and choose how first replies and Plus follow-ups are prepared and sent.
A secure Thumbtack connection
Approve access on Thumbtack. Your Thumbtack password is never pasted into Feply.
Review or dry run
Ask for a draft when you need one, or prepare eligible drafts without sending them.
Choose the sending mode
In review mode, edit and approve the final text, then confirm the send separately. Enable automatic sending only when it suits your workflow.
Pricing
Pick the plan that fits your work.
Start with your own reply workflow. Add team seats and routing when your business needs them.
Save w/ yearly
Starter
$29/mo
Tax included
For solo pros who want review-first help with a lightweight monthly automation allowance.
Plan highlights
- Thumbtack leads, messages + photos
- 10 AI auto-sends
- Review, edit + approve workflow
- Dry-run automation
View 3 more features
Included
- 50 AI drafts
- Basic business profile
- 24/7 Support
Pro
Most popular$65/mo
Tax included
For active pros who want response templates, Feply AI Steering, and controlled automation.
Plan highlights
- Thumbtack leads, messages + photos
- 60 AI auto-sends
- Review, edit + approve workflow
- Standard templates
- Pipeline lead tracking
FEPLY AI
Template steering
AI template routing
View 7 more features
Included with Pro
- 100 AI drafts
- Dry-run automation
- Auto-send first reply
- Standard template routing
- Advanced profile rules
- Run history and activity logs
- 24/7 Support
Team
$229/mo
Tax included
For teams and agencies managing multiple pros, workflows, or accounts.
Includes 2 seats. Additional team members are billed at $8 per seat per month, tax included.
Plan highlights
- Thumbtack leads, messages + photos
- Unlimited AI auto-sends
- Review, edit + approve workflow
- Shared templates
- Team roles
FEPLY AI
Steering pool
Team template routing
FEPLY AI
Analytics
Team insights
View 15 more features
Included with Team
- Unlimited AI drafts
- Dry-run automation
- Auto-send first reply
- Standard templates
- Pipeline lead tracking across team
- Standard response routing
- Advanced profile rules
- Run history and activity logs
- 24/7 Support
Team-specific
- 2 seats included; additional seats are billed monthly or yearly
- Multi-workspace control for up to 5 workspaces
- Prompt governance
- Approval-ready safety controls
- Advanced analytics
- Centralized billing
Website Agent
$129/mo
Tax included
For businesses that want an AI sales conversation and booking calendar on their own website.
200 website conversations included each month
One-time rollover packs: 200 for $40 or 500 for $80, on an active paid plan.
Includes 2 seats. Additional team members are billed at $8 per seat per month, tax included.
Plan highlights
- Website chat and hosted contact link
- Google Calendar busy-time checks and booking sync
FEPLY AI
Feply AI Sales Agent
Customer question answers
FEPLY AI
Feply AI Calendar
Booking management
View 10 more features
Included
- 200 AI website conversations per month; rollover top-ups available
- Floating website button and inline embed
- Feply drafts business facts from your website
- Service-specific booking, quote, and follow-up paths
- Qualified teammate availability and human takeover
- Owner and one teammate included; add more seats as needed
- Website conversation and booking outcomes
- Customer booking confirmations
- No Thumbtack connection required
- 24/7 Support
FAQ
A few things to know before you start.
What makes Feply different from a generic autoresponder?
Feply starts with the job description and available photos, then drafts a specific first reply and asks for details still needed to move the conversation forward.
Does Feply read photos too?
Yes. When a lead includes photos, Feply can use visual details to make the draft more useful alongside the written request.
How does sending work after a draft is ready?
Review on demand drafts when you ask. Dry run prepares eligible first-reply drafts without sending them. Autonomous first replies are optional; on Plus plans, Feply AI Sales Agent has a separate choice to review or automatically send later lead follow-ups.
Can Feply work for solo operators and teams?
Yes. Pro includes templates and Feply AI Steering for one operator. Team plans add shared workspaces, member roles, and team routing tools.