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How Feply works

From new lead to thoughtful reply.

One secure connection. A voice that sounds like your business. A clear choice over what gets sent.

FEPLY
Illustrative flow
01

New Thumbtack lead

“Could you help with my project next week?”

02

Feply prepares a reply

Project context meets your business voice.

03

Your sending mode

Dry runReviewEligible auto-send

Getting started

Three moves. Then you're ready.

A simple setup that puts your business in control from day one.

01

Connect

Authorize your Thumbtack Pro account securely. Your password stays with Thumbtack.

02

Make it yours

Add your services, business details, voice, and response preferences.

03

Choose your pace

Try dry runs, review each reply, or enable eligible automatic sending.

The everyday flow

A useful first reply, without the scramble.

Feply brings the lead, context, and next step into one clear workflow.

Lead arrives Reply is ready You stay in control

Illustrative workspace

A new conversation

Draft ready
Hi, could you help install a new bathroom vanity next week?
Thanks for reaching out. I can help with the vanity installation. Could you share its size and whether the plumbing is staying in place?
Written with your business context Review before sending
Pro Plus + Team Plus

Keep the conversation moving. Find the right time.

Two connected AI tools help you stay helpful after the first reply and turn a good conversation into a booking.

Explore Plus plans

Feply AI

Feply AI Sales Agent

Answers follow-up questions in your voice and helps leads choose a time.

Explore Feply AI Sales Agent
Illustrative conversationFollowing up
Could Tuesday work for a visit?
Yes, Tuesday at 2 is open. Thanks for checking—shall I reserve it?
Ready for the next question

Feply AI

Feply AI Calendar

Offers real openings, respects busy time, and confirms a time when the lead agrees.

Explore Feply AI Calendar

Illustrative week

Find a time that fits

Mon

Google busy

Tue

2 PM open

Wed

11 AM open

Appointment confirmed

After the lead says yes

You set the pace: review or automatic follow-ups, with scheduling guided by your availability and business rules.